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Forgot Your Password?
If you are having trouble logging in, please first check that your computer clock is up to date and has the correct time.
If not, the JPay website will not let you log in.
If this is not the problem, then feel free to use the tool below to retrieve your username and password.
 
Please enter your email address. You will then be prompted to answer your security question.

If you did not yet set up a security question, the system will ask you for other personal information to verify your identity.
Enter your email address