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Adding attachments

You can add attachments to your JPay emails. When sending an email, you can attach an image or a video. You can also record and attach a VideoGram. The amount of attachments you are allowed will depend on the facility to which you are sending the email. Also remember that no video or image can be larger in size than 1MB (1024 kb).

You can only make attachments after you have typed your letter.

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Attach an image

Attach a video

Attach a VideoGram

 

 

To attach an image

  1. On the Compose page, click Attach Image.
  2. On the Add Picture page, click the Browse button to browse your system for an image. Once you have found the image you want double-click it to select it for insertion.
  3. On the Add Picture page, click Attach to attach the image to the email.
  4. Repeat steps 2-3 to attach more images to your email. Once you are done attaching pictures click Continue. The image will be listed as an attachment to the email.

The formats allowed for images are the following:

To attach a video

  1. On the Compose page, click Attach Video.
  2. On the Add Picture page, click the Browse button to browse your system for a video. Once you have found the video you want double-click it to select it for insertion.
  3. On the Add Picture page, click Attach to attach the video to the email.
  4. Repeat steps 2-3 to attach more videos to your email. Once you are done attaching videos click Continue. The video will be listed as an attachment to the email.

The formats allowed for videos are the following:

To record and attach a VideoGram

  1. On the Compose page, click Record Video.
  2. In the VideoGram Room, make your recording and then click Attach.
  3. Repeat steps 1-2 to attach more VideoGrams to your email.

Note: Click here to learn more about VideoGrams.