About Phone Time

You can help an offender make phone calls to you or anyone on their call list. The Friend and Family AdvanceConnect (Prepaid Phone Time) account allows the offender to call you. The Phone Time account allows the offender to call anyone on their approved caller list.

Friends and Family AdvanceConnect

When you fund the offender's AdvanceConnect account you are allowing them to call you and only you. You must be on their approved caller list. Click here to learn about funding the AdvanceConnect account.

To send funds to their AdvanceConnect account you need to register your phone number. Once you register your phone number you will receive a pass code you will need to use to send funds to their AdvanceConnect account. Click here to learn about registering your phone number.

Phone Account

When you add funds to the offender's general phone account you allow them to make calls to anyone on their approved caller list. Click here to learn about funding the general phone account.