Get Started (new customers)

 
Don't know the ID #?
Send Email

Email

The fastest way to write an inmate

For staying in touch, nothing beats the speed and convenience of email. JPay’s inmate email service is the fastest and most robust email service available to inmates in the country. Depending on the facility, inmates may be able to respond electronically, view and print your message, and view photo attachments.

Mail made easy

JPay’s correctional email service is faster than regular mail, with inmates usually receiving emails within 48 hours. Each email requires a “Stamp,” often available at more affordable rates than traditional postage, and can be purchased online and at JPay kiosks in the correctional facility

Functionality you can use

In many locations, you can attach a photo to an email, or even record a 30-second VideoGram to send along with your letter. With these popular and convenient services, JPay is using technology to keep you and your friend or relative connected throughout the duration of their incarceration. The inmate email interface is as familiar as the email program you use at home, and just as easy to use.

Helping you stay connected

We know that getting that letter from your loved one in your inbox is one of the best feelings in the world, and we want you to have that feeling again and again. Sign up for a free account today, and start sending emails immediately.

Get Started
Send Videogram
Attach Photos