Money Transmitter Licenses

 

We are a licensed money transmitter in the following states:



State

Alabama

Regulator

Alabama Securities Commission

Licensed Service

Sale of Checks

License Number

SOC-MT 474

 

 

State

Alaska

Regulator

Department of Commerce, Community and Economic Development Division of Banking & Securities

Licensed Service

Money Service Business

License Number

AK-MT-10067

 

 

State

Arizona

Regulator

Department of Financial Institutions

Licensed Service

Money Transmitter

License Number

MT-0919470

 

 

State

Arkansas

Regulator

Arkansas Securities Department

Licensed Service

Money Transmission

License Number

43353

 

 

State

California

Regulator

Department of Business Oversight

Licensed Service

Money Transmission

License Number

2430

 

 

State

Colorado

Regulator

Colorado Division of Banking

Licensed Service

Money Transmission

License Number

500191

 

 

State

Connecticut

Regulator

Department of Banking

Licensed Service

Money Transmission

License Number

MT-926932

 

 

State

Delaware

Regulator

Office of the State Bank Commissioner

Licensed Service

Sale of Checks & Transmission of Money

License Number

012102

 

 

State

District of Columbia

Regulator

Department of Insurance, Securities and Banking, Banking Bureau

Licensed Service

Money Transmissions

License Number

MTR926932

 

 

State

Florida

Regulator

Florida Office of Financial Regulation

Licensed Service

Money Transmitter II

License Number

 FT230000203

 

 

State

Georgia

Regulator

Department of Banking and Finance

Licensed Service

Sale of Payment Instrument

License Number

44761 - http://offers.jpay.com/doc/license/georgia/georgia.pdf

 

 

State

Hawaii

Regulator

Division of Financial Institutions

Licensed Service

Money Transmitter

License Number

HIMT068

 

 

State

Idaho

Regulator

Department of Finance

Licensed Service

Money Transmitter

License Number

MTL-135

 

 

State

Illinois

Regulator

Department of Financial and Professional Regulation, Division of Financial Institutions

Licensed Service

Transmitters of Money

License Number

MT.0000229

 

 

State

Iowa

Regulator

Division of Banking

Licensed Service

Money Services License

License Number

2011-0197

 

 

State

Kansas

Regulator

Office of the State Bank Commissioner,  Division of Banking

Licensed Service

Money Transmitter

License Number

MT-0000029

 

 

State

Kentucky

Regulator

Department of Financial Institutions

Licensed Service

Money Transmitter

License Number

SC79880

 

 

State

Louisiana

Regulator

Office of Financial Institutions, Non-Depository Securities Division

Licensed Service

Sale of Checks/ Money Transmitter

License Number

NMLS 926932 / L# 383

 

 

State

Maine

Regulator

Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection

Licensed Service

Money Transmitter

License Number

MD1478

 

 

State

Maryland

Regulator

Department of Labor, Licensing and Regulation, Division of Financial Regulation

Licensed Service

Money Transmitter

License Number

9185/ NMLS 926932

 

 

State

Michigan

Regulator

Michigan Department of Insurance and Financial Services

Licensed Service

Money Transmitter

License Number

MT 0017843

 

 

State

Minnesota

Regulator

Department of Commerce

Licensed Service

Money Transmitter

License Number

MN-MT-52098/ NMLS 926932

 

 

State

Mississippi

Regulator

Department of Banking and Consumer Finance

Licensed Service

Sale of Checks

License Number

MT-002662

 

 

State

Missouri

Regulator

State of Missouri Division of Finance

Licensed Service

Sale of Checks

License Number

MO-12-6489

 

 

State

Nebraska

Regulator

Department of Banking and Finance

Licensed Service

Sale of Checks and Funds Transmission

License Number

MT.0000968-M

 

 

State

Nevada

Regulator

Department of Business and Industry, Financial Institutions Division

Licensed Service

Money Transmitter

License Number

MT11040

 

 

State

New Hampshire

Regulator

New Hampshire Banking Department

Licensed Service

Money Transmitter

License Number

17296-MT

 

 

State

New Jersey

Regulator

Department of Banking and Insurance, Division of Banking

Licensed Service

Money Transmitter

License Number

L065816/ Ref 1100666

 

 

State

New Mexico

Regulator

Regulation & Licensing Department, Financial Institutions Division

Licensed Service

Money Transmission

License Number

NMLS 926932

 

 

State

New York

Regulator

Department of Financial Services

Licensed Service

Transmitter of Money

License Number

MT 103150

 

 

State

North Carolina

Regulator

North Carolina Office of the Commissioner of Banks

Licensed Service

Money Transmitter

License Number

155293

 

 

State

North Dakota

Regulator

Department of Financial Institutions

Licensed Service

Money Transmitter

License Number

MT102287

 

 

State

Ohio

Regulator

Ohio Department of Commerce, Division of Financial Institutions

Licensed Service

Transmitters of Money

License Number

OHMT 075

 

 

State

Oklahoma

Regulator

Oklahoma Banking Department

Licensed Service

Money Transmission

License Number

OKDOB001

 

 

State

Oregon

Regulator

Department of Consumer Business Services, Division of Finance and Corporate Securities

Licensed Service

Money Transmission

License Number

MTX-30114

 

 

State

Pennsylvania

Regulator

Commonwealth of Pennsylvania Department of Banking, Licensing Division

Licensed Service

Money Transmitter

License Number

36448

 

 

State

Puerto Rico

Regulator

Office of the Commissioner of Financial Institutions, Licensing and Regulation Division

Licensed Service

Money Transfers

License Number

TM-049

 

 

State

Rhode Island

Regulator

Department of Business Regulation, Division of Banking

Licensed Service

Money Transfer

License Number

20132901MT

 

 

State

South Dakota

Regulator

Department of Labor Regulation, Division of Banking

Licensed Service

Money Transmitter

License Number

MT 2096

 

 

State

Tennessee

Regulator

Department of Financial Institutions

Licensed Service

Money Transmission

License Number

151

 

 

State

Texas

Regulator

Department of Banking

Licensed Service

Money Services Business 

License Number

3067

 

 

State

Utah

Regulator

Department of Financial Institutions

Licensed Service

Money Transmitter

License Number

090

 

 

State

Vermont

Regulator

Vermont Department of Financial Regulation

Licensed Service

Money Transmitter

License Number

100-045

 

 

State

Virginia

Regulator

Commonwealth of Virginia State Corporation Commission, Bureau of Financial Institutions

Licensed Service

Money Transmission

License Number

MO-260

 

 

State

Washington

Regulator

Department of Financial Institutions

Licensed Service

Money Transmitter

License Number

550-MT-69941

 

 

State

West Virginia

Regulator

Division of Banking

Licensed Service

Money Transmission Services

License Number

WVMT-926932

 

 

State

Wisconsin

Regulator

Department of Financial Institutions

Licensed Service

Seller of Checks

License Number

128-SOC

 

 

State

Wyoming

Regulator

Wyoming Department of Audit, Division Of Banking

Licensed Service

Money  Transmitter

License Number

MT – 7211

 

Consumer Protection

 

CONSUMER PROTECTION

 

JPay’s Customer Service team works actively to answer and address any concerns or issues that you may have. Please contact JPay’s Customer Service Department prior to contacting your jurisdiction of residence. JPay’s Customer Service Department can be reached at 1-800-574-5729.

 

Para preguntas o quejas, se les recomienda a los clientes que primero contacten al Departamento de Soporte al Cliente de JPay Inc. al 1-800-574-5729.

 

CONSUMER FRAUD ALERT

 

It is JPay’s aim to educate consumers on steps that they may take to safeguard their personal information in order to avoid instances of consumer fraud. JPay recommends individuals seeking to send money to a friend or loved one to act with caution, and never send money to a receiver whose identity cannot be verified. Any funds received by a recipient not known to the sender will not be refunded.

If you suspect you are a victim of fraud, please contact JPay’s Customer Service Department immediately at 1-800-574-5729.

 

JPay Inc. (“JPay”) is licensed or authorized to provide Money Transfer Services in 52 states and jurisdictions as is applicable and holds NMLS ID #926932. JPay is registered as a Money Services Business (“MSB”) with the Financial Crimes Enforcement (“FinCEN”).

 

CONSUMER – REGULATORY NOTICES

 

Alaska Customers

 

For complaints and other concerns about JPay Inc. and the money services it provides, the Alaska Division of Banking and Securities can be reached by phone at 1-888-925-2521 or (907) 465-2521, by emailing msb_licensing@alaska.gov, or by using the Alaska Complaint Form and mailing this to Division of Banking & Securities, PO Box 110807, Juneau, AK 99811-0807.

 

Arkansas Customers

 

If you have a complaint, the Arkansas Securities Department can be reached by mail at Heritage West Building, Suite 300 201 East Markham Street Little Rock, Arkansas 72201-1692, or by phone at (501) 324-9260.

 

California Customers

 

JPay Inc. is a money transmitter licensed by the California Department of Business Oversight.

 

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677 or at (916) 327-7585, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services located at 1515 K Street, Suite 200, Sacramento, CA 95814.


California's Financial Abuse Reporting Act of 2005 was created to protect elders, dependent adults, and developmentally disabled persons from many types of abuse and neglect, including financial fraud. California law defines elderly people as those who are aged 65 or older. To report suspected elder financial abuse, you may contact your local county Adult Protective Services (APS) Office by calling 1(916) 651-5350. Abuse reports may also be mailed to your local law enforcement agency.

 

 

Colorado Customers

 

COLORADO DIVISION OF BANKING

COLORADO MONEY TRANSMITTERS ACT

CUSTOMER NOTICE

 

Entities other than FDIC—federally insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

 

If you have a question about or problem with your transaction – THE MONEY YOU SENT

You must contact the money transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

 

If you are a Colorado resident and have a complaint about the money transmitter - THE COMPANY THAT SENT YOUR MONEY

All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.

 

email: DORA_BankingWebsite@state.co.us website: www.dora.colorado.gov/dob

 

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

 

Please see here.

 

 

DIVISIÓN BANCARIA DE COLORADO

ACTO DE TRANSMISORES DE DINERO EN COLORADO AVISO A LOS CLIENTES

Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Título 11, Artículo 110, del Estatuto Revisado de Colorado.

 

Si usted tiene una pregunta o duda acerca de su transacción - DEL DINERO QUE ENVIÓ

 

Favor contactar la empresa de envío monetarios (JPay) que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información.

 

Si usted es un residente del estado de Colorado y tiene una queja sobre la empresa de ENVIÓS MONETARIOS – LA EMPRESA QUE ENVIÓ SU DINERO

Todas las quejas deben de ser entregadas por escrito. Favor llenar la forma de quejas que se encuentra en la página de web de la División Bancaria de Colorado y entregué la forma junto con los documentos que apoyen su queja por correo a la División Bancaria de Colorado (Colorado División of Banking) 1560 Broadway Suite 975, Denver, CO 80202, o por correo electrónico.

 

correo electrónico: DORA_BankingWebsite@state.co.us sitio web: www.dora.colorado.gov/dob

 

Sección 11-110-120, C.R.S. requiere que agentes de envíos monetarios y compañías de giros postales coloquen este anuncio en un lugar visible, notorio y alumbrado.

 

Favor ver segunda página del anexo.

 

 

Florida Customers

 

JPay Inc. is a money transmitter licensed by the Florida Office of Financial Regulation under Florida Statues Chapter 560, Part II.

 

For suspected violations related to Part II of Chapter 560, Florida residents may file a complaint by mail with the Florida Office of Financial Regulation at 200 East Gaines Street, Tallahassee, FL 32399-0376, or by calling (877) 693-5236.

 

 

Georgia Customers

 

JPay Inc. is a money transmitter licensed by the Georgia Department of Banking and Finance, under the Georgia Sale of Check Act, license Number 44761.

 

Illinois Customers

 

JPay Inc. is a money transmitter licensed by the Illinois Department of Financial and Professional Regulation, Division of Financial Institutions (“IDFPR”).

 

The Illinois Department of Financial and Professional Regulation, Division of Financial Institutions directs Illinois residents to make a complaint through the following methods:

 

Online https://www.idfpr.com/DFI/DFIComplaintForm.asp

 

Mail

Illinois Division of Banking 320 West Washington Street Springfield, IL 62786

 

Phone

1-888-298-8089

 

Maryland Customers

 

JPay Inc. is money transmitter licensed by the Maryland Commissioner of Financial Regulation, License Number 9185 (NMLS ID #926932).

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding JPay Inc. money transfer services at:

 

Office of the Commissioner of Financial Regulation Attention: Complaint Unit

500 North Calvert Street, Suite 402

Baltimore, Maryland 21202

 

Telephone: 1-888-784-0136


 

 

New York Customers


JPay Inc. is a money transmitter licensed by the New York Department of Financial Services.

 

New York customers can direct unresolved complaints to:

 

Mail

Consumer Assistance Unit

NYS Department of Financial Services One Commerce Plaza

Albany, NY 12257

 

Telephone

1-877-BANK-NYS (1-877-226-5697)

 

Online http://www.dfs.ny.gov/consumer/fileacomplaint.htm

 

JPay Inc. es una empresa de remesas con licencia emitida por el Departamento de Servicios Financieros del Estado de Nueva York (New York Department of Financial Services). Clientes residentes del estado puede presentar sus quejas ante el Departamento de Servicios Financieros de Nueva York (A/A: Consumer Assistance Unit) a la siguiente dirección: One Commerce Plaza, Albany, NY 12257.

 

 

Texas Customers

 

JPay Inc. is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.

Any customer wishing to file a complaint against JPay Inc. should first contact directly JPay's Customer Support Department at 1-800-574-5729.  After first contacting JPay Inc., if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to the address indicated below.

 

In Person or U.S. Mail: Texas Department of Banking, Special Audits Division, 2601 North Lamar Blvd., Austin, TX 78705. Toll Free: 1(877)276-5554. Internet: www.dob.texas.gov

 

Para preguntas o quejas, se les recomienda a los clientes que primero contacten directamente al departamento de Soporte al Cliente de JPay Inc. al 1-800-574-5729.  

 

Luego de haber contactado a JPay Inc., si aún su queja referente a la actividad de transmisión de dinero, no ha sido resuelta, favor contactar directamente a la autoridad bancaria del estado (Texas Department of Banking, Special Audits Division) en el 2601 North Lamar Blvd., Austin, Texas 78705, por teléfono: 1-877-276-5554 (gratuito), o visitando la página de web www.dob.texas.gov

 

 

Washington Customers

 

Entities other than FDIC insured financial institutions that conduct money transmission activities in Washington State, including the sale of payment of money or credit are required to be licensed. If there are questions or concerns regarding a transaction with a licensee, please contact the Washington State Department of Financial Institutions at (360) 902-8703 or by mail at: Department of Consumer Services, 150 Israel Road Southwest, Olympia, WA 98504-1200.

 

To file a complaint, please provide: the name of the company, office location, and who you contacted at the company; your name, mailing address, and ten digit phone numbers; and a simple explanation of the problem, with a list of events in chronological order, making sure to include names and dates. Be specific and as brief as possible. For electronic submission, please complete the form found on the website: www.dfi.wa.gov under Consumer Information: File a Complaint.



**Notice** Fraudulent transactions may result in the loss of money with no recourse.