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JPay Video Connect

The next best thing to being there

There's nothing quite like seeing your loved one in person. Visiting them at their correctional facility, however, can often be difficult the prison or jail may be far away, and the security procedures can be invasive. Sometimes there's just no way to be there in person.


When physical visits are impossible or inconvenient, JPay's Video Connect lets you talk face-to face with your incarcerated friend or relative from the comfort of your own home. When you can't be there, this is the next best thing.

Face-to-face in Real Time

JPay’s Video Connect offers you the opportunity to connect with your incarcerated loved one in real time. To use the service, you must first schedule a session and have it approved by your loved one’s facility, a process that is made simple with a convenient calendar function on JPay.com. Different correctional facilities offer different rates, duration, and availability for Video Connect sessions, though most Video Connect sessions last 30 minutes.

Be there

All you need for a Video Connect session is a webcam and a computer with the appropriate capabilities. JPay's system will take you step-by-step through the process of setting up a successful Video Connect session, so that you can be there for your loved one, even when you're not.

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