JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of inmates and payment solutions for offenders, parolees, and probationers. JPay prides itself on providing excellent customer service and delivering relevant products and services to a broad range of facilities.
To take advantage of our services you need to first register online. After this you will be able to use our services to help your incarcerated loved one.
Before sending money or communicating with your inmate/offender, you must first register with JPay.
Note: Remember the email address and password you enter as you will use this to login to the website.
Note: The password you enter during registration must be 8-16 characters long and must only contain lower/upper case letters, numbers, and special characters(!, @, #, $, %, ^, &, *).
Once you have registered you will need to create a user account to send money or communicate with your inmate/offender.
JPay provides several services to you. Depending on the facility where your loved one is located one or all of these services may apply. Please click on one of the following links to learn more about the service.
Sending a VideoGram
Buying a JPay Player
Buying phone time
Scheduling a JPay Video Connect