The AdvanceConnect account allows an offender to call you and only you. To fund the AdvanceConnect account you must first register your phone number to receive a pass code you will use to fund the AdvanceConnect account.
You can register your phone number by calling (877) 800-5729. A Correctional Billing Service agent will register your number and provide you with your pass code.
To allow an inmate/offender to call anyone on their approved caller's list you must fund their general phone time account. Click here to learn about funding their phone time account.
You can check your previous phone purchases online. Click here to learn about checking your phone purchase history.
You can check the different fees that will be assessed to your phone purchases depending on the origin of the phone purchase. Click here to learn about your fee schedule.