About JPay Video Connect

You can visit an inmate/offender live while at home using JPay's Video Connect service. Click here to learn how to schedule a JPay Video Connect.

Before you join a JPay Video Connect you should test your camera. Click here to learn about testing your camera.

Both you and the inmate/offender should join the JPay Video Connect at the appointed time. Click here to learn about joining a JPay Video Connect.

If for some reason your JPay Video Connect fails you may need to troubleshoot your video or audio devices. Click here to learn about troubleshooting JPay Video Connect issues.

Note: All JPay Video Connect are monitored by facility staff.