You can have a video session with your individual live at home using JPay's Video Connect service. Click here to learn how to schedule a JPay Video Connect.
At this time you can only use the Video Connect service on the JPay.com website.
Both you and the individual should join the JPay Video Connect at the appointed time. Click here to learn about joining a JPay Video Connect.
Click here to learn about troubleshooting JPay Video Connect issues.
Note: All JPay Video Connect are monitored by facility staff.