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JPay Video Connect

A great alternative to being there

There's nothing quite like seeing your loved one in person. Visiting them at their correctional facility, however, can often be difficult if the facility is far away, their visiting hours may not match your availability, and sometimes the security procedures can be invasive.

When physical visits are challenging, JPay's Video Connect ("Video Connect") lets you speak with your incarcerated loved one from the comfort of your own home. When you can't be there, Video Connect is a great alternative.

Conversations in Real Time

Video Connect offers you the opportunity to connect with your incarcerated loved one in real time. To use the service, you must first schedule a session and have it approved by your loved one's facility, a process that is made simple with a convenient caledar function on Different correctional facilities offer different session rates, duration, and availability for Video Connect sessions.

Be there

A Video Connect session requires a working webcam, microphone, speakers, Internet connection that meets minimum requirements; Windows 10 or above; Chrome or Edge browser and a computer with the appropriate capabilities. JPay's system will help you through the process of setting up a Video Connect session, so that you can speak with your loved one.

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