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Video Visitation

Video Visitation

The next best thing to being there

There's nothing quite like seeing your loved one in person. Visiting them at their correctional facility, however, can often be difficult; the prison or jail may be far away, and the security procedures can be invasive. Sometimes there's just no way to be there in person.


When physical visits are impossible or inconvenient, JPay's Video Visitation lets you talk face-to face with your incarcerated friend or relative from the comfort of your own home. When you can't be there, this is the next best thing.

Face-to-face in Real Time

JPay’s Video Visits offer you the opportunity to connect with your inmate in real time. To use the service, you must first schedule a visitation and have it approved by your loved one’s facility, a process that is made simple with a convenient calendar function on JPay.com. Different correctional facilities offer different rates, duration and availability for Video Visits, though most Video Visits last 30 minutes.

Be there

All you need for a Video Visit is a webcam and a computer with the appropriate capabilities. JPay's system will take you step-by-step through the process of setting up a successful Video Visit, so that you can be there for your loved one, even when you're not.

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